Last updated: September 21, 2026
This Privacy Policy explains how Krafted Note (“we”, “us”) collects, uses and protects your information when you visit kraftednote.com or make a purchase.
Information we collect
- Order information: your name, email, shipping and billing address, and phone number when you place an order.
- Payment information: payments are processed by our payment providers (such as Stripe and PayPal). We do not see or store your full card number.
- Account information: if you create an account, your login details and order history.
- Usage information: basic data such as your browser, device and pages visited, collected through cookies and analytics tools.
- Messages: anything you send us by email or through our contact page.
How we use your information
- To process, ship and track your orders
- To answer your questions and provide customer support
- To send order updates, and marketing emails only if you sign up for them
- To prevent fraud and keep our store secure
- To understand how visitors use our site and improve it
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the store, such as our hosting provider (WordPress.com), payment processors, shipping carriers, email and analytics services. They may use your information only to provide those services.
Cookies
We use cookies to keep your cart working, remember your preferences and understand site traffic. You can turn off cookies in your browser settings, but some parts of the store may not work properly.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from marketing emails at any time using the link in each email. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect and to request its deletion. To make a request, contact us using the details below.
How long we keep it
We keep order records for as long as needed for accounting, tax and legal purposes. Other information is kept only as long as it is useful for the reasons above.
Children
Our store is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy? Email us at info@kraftednote.com.